Legal Mentions

Cancellation Policy

• Cancellation up to 48 hours before departure: 100% refund.

• Cancellation between 24 and 48 hours before departure: 50% refund.

• Cancellation less than 24 hours before departure or no‑show: no refund.

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Insurance Coverage

• All excursions include basic liability insurance.

• Travelers are strongly advised to hold personal travel insurance covering medical expenses, accidents, and repatriation.

• The company is not responsible for loss of personal belongings during the trip.

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Accompaniment Abroad

• Our team provides full assistance at border crossings and during the stay in Nicaragua.

• Guides are trained to handle formalities, translation, and local coordination.

• Travelers are never left unattended; staff remain available throughout the excursion.

 

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Crisis Management

• In case of political unrest, natural disaster, or health emergency, the company follows international safety protocols.

• We maintain direct contact with local authorities and embassies to ensure traveler protection.

• Emergency evacuation procedures are in place, with priority given to traveler safety.

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